FAQ'S

Frequently asked questions (FAQ)

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For this to happen it means your down pipes are blocked. At Proclean.ie we have a vacuum system to remove all debris from gutter in-fills and use an inspection camera to see where the problem is on the down pipe then flush any debris using a high powered house.

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We use the space vac system. It’s a very powerful vacuum that can suck dirt from gutters up to 4 storeys high. We also have a lance that can reach 4 storeys high to power wash your fascia & soffit & all this is done from the safety of the ground.

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At Proclean.ie we recommend that you have your gutters cleaned at least once a year. This stops debris from building up and down pipes being blocked. Blocked gutters can cause damage to the interior & exterior of your home.

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No. We have a generator for power so don’t need access to the house once you have a side entrance.

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We live in Ireland. So yes in extreme circumstances the wether can affect the service.

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There is a rubber seal around every joint on your gutters over time and wether conditions the rubber starts to crack causing water to leak from the joint. 9 times out of 10 this is an easy fix and can be fixed the day you have your gutters cleaned.

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Yes we do occasionally work on Saturday’s & Sunday’s but availability is limited, so please book well in advance.

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Depending on the size of your home and the service requested. A service call can last 30 minutes or as much as 8 hours. If duration is your major consideration please ask for an approximate length on your initial call.

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It is up to you where you would like this to be dumped. We recommend you put this in your garden waste bin or composed bin. We can remove it from your property at an extra charge.

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The short answer is yes! We have probably the best public liability insurance in the event of an accident or damage while on your property. We will provide a certificate of insurance upon request

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Payment must be made at the time of completion of the service. We accept bank transfer and cheques, We do accept cash but prefer the latter.

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if we arrive at your door on the agreed date and time and we incur the time and expense of sending a crew to your home there is a €80 call out charge.

If you have any query for cleaning related ... We are available